Thank you for contacting us.
We’ll get back to you as soon as possible.
We got it.
1-Hour Response Times
Expert Mold Remediation Services
When there’s a water emergency, your RestoPros of Chicagoland West team takes the necessary steps to remediate and/or stop mold growth while a mitigation plan is put into place.
What Our Clients THink
Our Testimonials
We love our clients and they love our work. Our team is very experienced in both residential and commercial projects.
Isaac came out to provide a remediation estimate. He was thorough and professional across all communications. Showed pictures of their findings and gave a verbal recommendation followed up with written. Would recommend Isaac & RestoPros to the Chicagoland community!!
MADILYNN DIXON
Excellent service and sent a person to look at my house restoration quickly. Manny was knowledgeable, extremely kind, and most importantly honest with his feedback. I trust RestoPros and would use them again!
DAN MUELLER
RestoPros did an excellent job addressing some concerns involving growth spots in our attic. The team was professional, knowledgeable, and took the time to answer all of our questions. Lydia was especially great to work with—very helpful and made the whole process easy. Highly recommend!
ADRIAN VARGAS-BERNAL
why choose us?
Utilize Our Expertise for Your Benefit
Contact RestoPros for reliable, efficient, and professional mold remediation services that ensure your property is treated with the care it deserves. Our team is committed to returning your home or business to a healthy, mold-free state, allowing you to focus on what matters most: your safety and peace of mind.
Immediate, 24-hour emergency response services
The latest equipment, technologies and resources
Trained, certified professionals
Experience working with both local and national insurance companies
When To Call RestoPros of Chicagoland West
Odor: Uncommon, musty, or unpleasant odors may indicate a mold issue. Check for these odors around your home or office.
Visible Markings:
Dark-brown or black, circular markings on walls, ceilings, flooring, or furniture can signify the presence of mold spores.
Standing Water: Any indications of moisture or standing water inside your home or office warrant an immediate call to RestoPros to diagnose and address potential water/mold issues promptly.
how we do it
Our Process
01
Your Call — We Answer
When flooding is discovered, homeowners can call RestoPros any time of day or night and speak directly with a real person instead of an automated system. The team asks a few basic questions and immediately dispatches a certified technician to the property. RestoPros aims to arrive within one hour because quick response times help reduce structural damage, restoration costs, and the risk of mold growth. From the beginning, the focus is on providing fast, caring, and professional support during a stressful situation.
02
Inspection & Honest Assessment
Once on-site, an IICRC-certified technician performs a thorough inspection of the affected area using moisture meters and thermal imaging tools to identify both visible and hidden water damage. The team photographs and documents all damage before work begins to support the insurance claim and ensure nothing is overlooked. Homeowners are walked through the findings in clear, easy-to-understand language without technical jargon. Before any equipment is placed, RestoPros explains the recommended action plan and notes that pricing is calculated using Xactimate, the insurance industry’s standard estimating platform.
03
Emergency Water Extraction
RestoPros begins water extraction the same day using industrial-grade pumps and high-powered extraction equipment to remove standing water as quickly as possible. Fast water removal helps minimize damage to flooring, walls, and structural materials. The team also carefully protects furniture, valuables, and stored belongings by relocating unaffected items to dry areas of the home. Any salvageable contents are identified, documented, and handled with care throughout the process.
04
Structural Drying & Monitoring
After water removal, commercial-grade air movers and dehumidifiers are strategically placed throughout the affected area based on IICRC drying standards. The equipment runs continuously and is adjusted daily according to moisture readings to ensure all materials dry properly. A technician visits at the same scheduled time each day to monitor progress, take updated readings, and communicate status updates to the homeowner. Drying is only considered complete once documented readings confirm all affected materials have reached their target dry standard.
05
Mold Prevention & Remediation
Because mold can begin forming within 24 to 48 hours after water exposure, RestoPros proactively monitors affected surfaces during the drying process. EPA-registered antimicrobial treatments are applied to help prevent mold growth, and any active mold discovered is professionally remediated before reconstruction begins. When remediation is required, containment barriers are established to prevent contamination from spreading to unaffected parts of the home. Compromised materials are safely removed according to industry standards, and the space is not cleared until testing confirms it is safe.
06
Planning Your Rebuild
Once the basement is confirmed clean and dry, a dedicated project manager develops a complete reconstruction plan covering structural repairs, insulation, drywall, flooring, and affected mechanical systems. Homeowners work directly with the team to choose finishes such as flooring, paint, cabinetry, trim, and fixtures while balancing insurance coverage, personal preferences, and budget. RestoPros clearly explains upgrade costs if selections extend beyond the insurance scope. The team also helps homeowners understand policy coverage, deductibles, and expected costs so there are no hidden surprises during the rebuild.
07
Construction & Full Rebuild
Most reconstruction work, including framing, insulation, and drywall installation, is completed by RestoPros’ in-house staff to ensure quality and accountability throughout the project. Licensed subcontractors are brought in for specialized systems such as electrical, plumbing, and HVAC work, all under the supervision of a dedicated project manager. Once structural repairs are complete, flooring, paint, trim, and finish carpentry are installed to restore the basement to a fully finished living space. Homeowners receive regular progress updates and have a single point of contact throughout the construction process.
08
Final Walkthrough & Your Sign-Off
Before the project is considered complete, the project manager conducts a detailed walkthrough with the homeowner to inspect every part of the finished basement together. Homeowners are encouraged to carefully review the work and ask questions to ensure everything meets expectations. After the walkthrough, a formal punch list and a 24-hour review period allow homeowners to identify any final touch-ups or concerns that need attention. Final project sign-off and payment only occur once every item has been resolved and the homeowner is fully satisfied with the completed restoration.
Restopros
Insurance Claims Help
We’ve streamlined the restoration process to work in lockstep with your insurance company and adjuster, ensuring efficient progress and transparent communication from day one.
- Inspection: We assess the property, check moisture levels, document the damage, and explain the process.
- Sign & File Claim: Once the work authorization is signed, we help you file the insurance claim and schedule demolition/dry-out.
- Demo & Dry Out: We document all work and leave drying equipment in place for 3–5 days.
- Pick-Up: A technician contacts you to monitor and pick up equipment.
- Customer Service Follow-Up: We check in to ensure your experience meets our high standards.
- Bill to Insurance: We submit detailed documentation and invoices directly to your insurance company.
- Billing Update: We keep you updated when estimates are submitted and reviewed.
- Repairs: We’ll take care of the complete restoration and rebuild of your home
- Job Complete
- After payment is processed, we close your file and confirm project completion.
restopros
Mold Remediation FAQs
How do I know if I have mold in my home?
Signs of mold problems include visible mold growth, musty odors, or black mold staining on walls, ceilings, attics, and floors. If property owners suspect a mold issue, call RestoPros for a professional mold inspection to identify hidden indoor mold growth that might not be immediately visible to detect the presence of mold.
Why should I act quickly when I find mold?
Mold contamination spreads rapidly, and the longer a mold infestation is left untreated, the more mold damage it can cause to building materials. Delaying mold remediation services can lead to significant structural damage and serious health risks. Acting promptly helps prevent further mold presence and extensive damage while protecting your healthy environment.
Is mold removal covered by insurance?
Many insurance policies cover professional mold remediation if the mold was caused by a covered event like water damage or water leaks. RestoPros works closely with your insurance company, providing necessary documentation and assisting with the claims process to ensure your mold damage claim is handled smoothly.
How long does mold remediation take?
The duration of the mold remediation process depends on the severity of the mold infestation and the square feet of the affected area. On average, professional mold removal can take anywhere from a few days to a week. Our mold remediation company will provide a timeline based on the specifics of your situation and advanced techniques required.
What should I do to protect myself before remediation begins?
We recommend avoiding contact with mold spores as much as possible before our mold cleanup begins. Stay away from affected areas and do not try to clean or disturb the mold yourself, as this can release harmful spores into the air and compromise indoor air quality. Let our restoration certification professionals handle the situation safely and effectively.
Thank you for contacting us.
We’ll get back to you as soon as possible.
We got it.
Contact
24/7 Emergency Service
With a simple call to RestoPros of Chicagoland West, mold issues can be identified and diagnosed, enabling the implementation of a plan to restore a clean, safe, and healthy environment to your home or office.
